This website www.portal.digiagrow.com is operated by Digiagrow Techsol Private Limited (Digiagrow), an India based company incorporated under the Indian Companies Act 2013. The policy is issued by ‘Digiagrow’. 

Last Updated: [27/3/2026]

Welcome to DigiAgrow (www.portal.digiagrow.com). By making a payment on our platform, you agree to the following terms and conditions.

1. Accepted Payment Methods

We accept payments through Razorpay using the following modes:

• Credit Cards (Visa, MasterCard, RuPay, etc.)

• Debit Cards

• UPI (Unified Payments Interface)

• Net Banking

• Wallet Payments (as supported by Razorpay)

All payments are processed securely through Razorpay’s payment gateway.

2. Payment Authorization

By initiating a payment, you:

• Confirm that the payment details provided are accurate and authorized by you.

• Authorize DigiAgrow to charge the specified amount for the selected product/service.

• Agree that we are not responsible for any errors caused by incorrect payment details.

3. Pricing and Currency

• All prices are listed in Indian Rupees (INR) unless otherwise specified.

• DigiAgrow reserves the right to modify pricing at any time without prior notice.

• Taxes (if applicable) will be charged as per government regulations.

4. Payment Confirmation

• Upon successful payment, you will receive a confirmation via email/SMS or on-screen notification.

• If you do not receive confirmation, please contact us before retrying the payment to avoid duplicate charges.

5. Failed Transactions

• In case of a failed transaction, the amount may be debited from your account but will typically be refunded by your bank/payment provider within 5–7 business days.

• DigiAgrow is not responsible for delays caused by banks or payment service providers.

6. Refund and Cancellation Policy

• Refunds, if applicable, will be processed according to our Refund Policy.

• Approved refunds will be credited back to the original payment method within 7–10 business days.

• Certain services/products may be non-refundable; this will be clearly mentioned at the time of purchase.

7. Security

• All transactions are processed through Razorpay, which uses secure encryption technology.

• DigiAgrow does not store your card or payment details on its servers.

8. Liability

• DigiAgrow shall not be held liable for any payment failures due to:

  • Internet issues

  • Payment gateway downtime

  • Bank-related issues

• We are also not responsible for unauthorized use of your payment instruments.

9. Dispute Resolution

• Any payment-related disputes should be reported to us within 7 days of the transaction.

• We will investigate and resolve disputes in coordination with Razorpay and relevant financial institutions.

10. Contact Information

For any payment-related queries, please contact us:

Email: connect@digiagrow.com
Phone: +919490160088 /  +919490160033

11. Changes to Terms

DigiAgrow reserves the right to update or modify these payment terms at any time without prior notice. Changes will be effective immediately upon posting on the website.